Frequently Asked Questions
Décor
General Questions
General Questions
General Questions
Policies
The Event Center is located in a high-volume fire zone, therefore, smoking is strictly prohibited. This is heavily enforced by The Event Center staff and security. If your guests/vendors wish to smoke or vape they may do so off our property. We want to keep our lovely mountains and wildlife safe!
Per our policy, open flames, candles, and fog/smoke machines are not permitted on the property. We only allow small, covered flames or wax burners for your cooking equipment. Tip: If you want the real candle look, use flickering LED candles. Your guests won’t be able to tell the difference!
Yes, we recommend that all of your vendors have insurance. We may require you to submit insurance on behalf of your vendors in order for them to work on site. Please reach out to our staff for specific insurance requirements.
Unfortunately, our City’s municipal code prohibits drones from flying in our air space. Please let your videographer or photographer know in advance.
Animals are not allowed in the building. However, we allow you to bring your pet dog for a photo opportunity during your ceremony. Your dog must remain on a leash and stay outdoors at all times. Registered service animals are permitted indoors.
General Questions
Yes! There are several hotels near The Event Center. The Sheraton is 0.3 miles away, TownePlace Suites by Marriott is 0.7 miles away, Hampton Inn & Suites is 0.7 miles away and Homewood Suites by Hilton is 1.8 miles from The Event Center.
One of the best things about our venue is that we allow you to pick your own vendors! Therefore, we ask that they provide linens, silverware/plateware, chafing dishes, etc. We do not have any on site.
The Event Center has around 106 spaces including handicap and electric vehicle spaces. Shuttles are recommended if you have a weekday event.
We do not recommend that you leave your car overnight unless a driver is suddenly indisposed. Should you need a ride nearby, the City offers AH-GO. It is a low cost on-demand rideshare service. For more information such as service hours, service area, and rates, please visit the City website or download the AH-GO app on your mobile device
Décor
Yes! You are welcome to make the space your own. Just send us a detailed Approval Form so that we can review your items (i.e. stages, arches, lighting, draping, furniture, etc.). All rental or additional equipment must be approved in writing by the City of Agoura Hills and proper insurance must be on file 60 days prior to the event. Tip: Some additional lighting may require extra power in which case, a backup generator is recommended.
Vendors may only arrive during the allotted rental hours. If your event is Friday-Sunday, your vendors may come in as early as 9am. If your event is Monday-Thursday, your vendors may only arrive once your hourly rental has begun. If you are unsure, please email staff to confirm your arrival time. All rentals should be dropped off and picked up the same day as the event. We do not allow anything to stay overnight. Dropping off or setting up early will affect the return of your Security Deposit.